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Privacy Policy

Domiha's privacy policy

What infomation does Domiha.com collect?
The information that Domiha.com collects is the one that the Customer and Merchant enter when they register for an account with the website. This includes filling the form that appears on Domiha.com's website.

The Customer and Merchant may be asked to key in their name and/or email address when they register and/or make an order with Domiha.com, so long as the information given is appropriate for the Company to use.

What does Domiha.com use Customer and Merchant's information for?
The information that Domiha.com gathers from the Customer and Merchant may be used in one or more of the following ways:

(i) In order to provide a more effective customer service, the information gathered from the respective parties are required so that the Company will be able to respond to their requests and support needs.

(ii) The information provided by the respective parties will be used by the Company to process transactions as and when needed. Without the Customer and Merchant's consent, the information collected by Domiha.com, whether public or private, will not be sold, transferred, exchanged or given to any third parties for any reason whatsoever. The exception to this will be when the information collected is used for the purpose of delivering the purchased product or service requested by Customers.

(iii) In order to better respond to Customers' individual needs, the information collected will be used to make their shopping experience at Domiha.com a personalized one.

(iv) The information collected by Domiha.com, whether in the form of Customer feedback and/or requests, will be used by the Company to continually improve the performance and offerings of Domiha.com.

(v) From time to time, Domiha.com will conduct a promotion, contest, survey or other site features and therefore, will use the information collected from Customers and Merchants for such purposes by sending promotional emails. Those who do not want to receive such emails can unsubscribe from receiving future emails by clicking at the unsubscribe check box at the bottom of each email. The Customers should be informed that the emails sent by Domiha.com will inform them on occasional company news, updates, related products or service information etc. Nevertheless, the primary use of Customers and Merchants' email address is to process the Orders submitted by Customers.

How does Domiha.com protect Customers and Merchants' information?
A security breach by unknown third parties can take place as and when Customers and Merchants access their personal information via their accounts on Domiha.com.
In order to maintain the personal safety of Customers' information, a variety of security measures will be implemented by Domiha.com so that any breach by unknown third parties can be prevented.

Does Domiha.com use cookies?
Domiha.com does not track Customers' activities and/or movement on the website via their web browsers with the use of cookies.

Does Domiha.com disclose information to outside parties?
The information provided by Customers and Merchants that will make them personally identifiable to unknown third parties will not be sold, traded or otherwise transferred to such parties. Nevertheless, in order to operate the Company's website, including but not limited to conducting business, or servicing Customers and Merchants, Domiha.com reserves the right to share personally identifiable information with trusted third parties so long as they agree to keep such information confidential. In the case where releasing Customers' and Merchants' personally identifiable information is required in order to comply with the law, to enforce Domiha.com's site policies or to provide protection to the Company and others in terms of rights, property or safety, Domiha.com is bound to release such personally identifiable information. For the purpose of marketing, advertising and/or other such uses, non-personally identifiable visitor information may be furnished by Domiha.com to trusted third parties.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms & Conditions
Please visit Domiha.com's Terms & Conditions' section that outlines the use, disclaimers and limitation of liability overseeing the use of Domiha.com's website.

Customers' consent
Customers expressly have provided their consent to the privacy policy herein by using Domiha.com's website.

Changes to Domiha.com's Privacy Policy
Changes, modifications, alterations and the like to Domiha.com's Privacy Policy will be posted accordingly as and when befits the occassion. This policy was last modified in August 2015.

Contacting Domiha.com
If there are any queries pertaining to this Privacy Policy, Customers may contact the Company at the following address and phone number:
No. 2, Jalan Kristal Dua 7/67B Seksyen 7, 40000 Shah Alam, Selangor Darul Ehsan, Malaysia. Tel Nos: 016-2603062

Customer Care
Customer Service
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  • Office:016-2603062
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